Shipping and payments

Delivery terms

Delivery in Kiev is carried out in up to 2 working days.

Delivery of goods in Ukraine is carried out in up to 5 working days.

Delivery Methods

Delivery is carried out:
  • to the office of the company "Nova Poshta"
  • courier service "Nova Poshta" to the address
The cost of the delivery service is not included in the price of the order. You can pay for the delivery service upon receipt of the order. Tariffs and details of the receipt of the order specify on the website or in the office of "New Mail".

Draw your attention to! To receive an order, it is enough to have the express delivery note number, the original passport of a citizen of Ukraine / foreign country. passport, or phone number indicated in the express waybill. The order in the office "New Mail" must be picked up within 5 working days from the moment of its receipt in the department. After this period, the order will be returned. 

Payment Methods

You can pay for the order:
  • cash on delivery upon receipt of order at the Nova Poshta delivery service;
  • cash upon receipt of goods from the courier service "Nova Poshta";
  • Visa/MasterCard.

Please note that when paying by cash on delivery (when sending goods by "Novaya Pochta" company) the money transfer service (order value) can be paid additionally.

After placing the order, the UMa & UMi administrator will contact you to clarify details during the online store opening hours: Mon-Fri from 10:00 to 17:30. 

You can ask questions by phone.
+38 098 300-23-23
Mon-Fri from 10:00 to 18:00